PRIVACY NOTICE

How website and RFQ information is handled.

Last updated: 20 August 2026

This notice explains how Spares International FZE LLC ("Spares International", "we", "us") handles personal and business information submitted through this website. It is intended to support transparent handling of RFQs, supplier onboarding and business enquiries in accordance with applicable UAE data-protection requirements.

1. Information we collect

Depending on how you use the site, we may receive your name, company, work email, phone number, delivery location, RFQ/BOQ content, product specifications, drawings, photos, attachments, supplier capability information and related business correspondence.

2. Why we use it

To review and respond to sourcing, quotation and supplier enquiries.
To identify, source and compare products or services requested by you.
To communicate clarifications, quotations, order/delivery updates and commercial information.
To evaluate and manage supplier relationships.
To maintain security, audit records and improve sourcing operations.

3. Supplier and partner sharing

Where necessary to source a requirement, relevant technical/commercial parts of an enquiry may be shared with manufacturers, distributors, stockists, service providers, logistics providers or other sourcing partners. We aim to disclose only information reasonably needed for the sourcing task and to protect confidential supplier/customer commercial information.

4. Procurement Memory

Operational information such as product identities, historical prices, supplier response/delivery performance and sourcing outcomes may be structured for future procurement efficiency. Access controls and commercial confidentiality should be applied so one customer’s confidential information is not exposed to another customer or supplier.

5. Retention

Information is retained for as long as reasonably necessary for the enquiry, transaction, legal/commercial recordkeeping, security and legitimate business purposes. Retention periods may vary by record type.

6. Security

We use reasonable administrative and technical measures intended to protect submitted information. No internet transmission or storage system can be guaranteed completely secure.

7. Your choices

You may contact Spares International through the business contact channel used for your enquiry to request correction or deletion of personal information where applicable, subject to legal and commercial recordkeeping obligations.

8. Third-party links

The website may link to third-party websites. Their privacy practices are governed by their own policies.

9. Updates

This notice may be updated as the website and ProcureOS operating model evolve. The latest version will be posted on this page with the update date.